Conditions d’utilisation

These Terms of Service govern access to and use of martinjackets.shop, including purchases made through our online store.

Throughout these Terms, “we,” “us,” “our,” and “martinjackets.shop” refer to the online store operating under the name martinjackets.shop.

By accessing the website or placing an order, you agree to these Terms to the extent permitted by applicable law.

Nothing in these Terms excludes or restricts mandatory consumer rights provided by French or European law.

1. Online Store

martinjackets.shop provides an online platform through which customers may browse and purchase available products.

Our store is hosted through Shopify and may use Shopify and third-party services to provide checkout, payment, security, analytics, fulfillment, and other functionality.

2. Eligibility

By submitting an order, you confirm that you have legal capacity to enter into the transaction or have appropriate authorization to do so.

You must provide accurate information when using the website.

3. Product Information

We make reasonable efforts to present product descriptions, images, dimensions, materials, specifications, colors, sizes, and other details accurately.

However, display settings, photography, manufacturing variations, and other factors may result in minor differences between an image and the physical product.

Any material product characteristics required by applicable consumer law will be made available before purchase.

4. Availability

All products are subject to availability.

Placing a product in a shopping cart does not reserve it.

If a product becomes unavailable after an order is submitted, we may cancel the affected item and provide an appropriate refund.

5. Prices

Prices applicable to an order are those displayed during the checkout process, subject to correction of obvious errors to the extent permitted by law.

The total price payable will be presented before the order is completed.

6. Orders

When submitting an order, customers should verify:

• Products;
• Sizes;
• Colors;
• Quantities;
• Delivery address;
• Billing information;
• Email address; and
• Total price.

An electronic acknowledgement does not prevent an order from being cancelled in circumstances permitted by applicable law, including genuine product unavailability, payment failure, suspected fraud, or obvious pricing errors.

7. Payment

Payment must be made through a payment method available at checkout.

Customers authorize the applicable payment provider to process the amount associated with the order.

We may delay fulfillment where payment authorization fails or additional lawful verification is required.

8. Shipping

Standard shipping is free for all orders.

Our estimated standard delivery period is 15–20 days.

Further information is provided in our Shipping Policy.

Delivery estimates may be affected by carrier delays, customs where applicable, severe weather, public holidays, transportation interruptions, incorrect addresses, or events beyond our reasonable control.

9. Right of Withdrawal

Consumers purchasing qualifying goods online generally have a minimum 14-day statutory withdrawal period beginning upon receipt of the goods, subject to legally recognized exceptions.

To exercise the right, contact:

info@martinjackets.shop

Detailed procedures are provided in our Return and Refund Policy.

10. Refunds

Refunds following valid statutory withdrawal or other legally recognized remedies will be handled in accordance with applicable French and European consumer law.

Where the statutory withdrawal right applies, reimbursement is generally due no later than 14 days after the seller receives notice of withdrawal, subject to legally permitted withholding conditions concerning returned goods.

11. Legal Guarantee of Conformity

Mandatory statutory guarantees are not excluded by these Terms.

French consumer law generally provides a two-year legal guarantee of conformity for qualifying goods, measured from delivery.

Where a legally recognized lack of conformity exists, applicable remedies may include repair, replacement, price reduction, or termination/refund depending on the circumstances and statutory requirements.

12. Hidden Defects

Applicable French law may also provide protection against hidden defects that existed at the time of sale and render a product unsuitable for its intended use or substantially diminish its usefulness.

Applicable statutory rights remain unaffected by these Terms.

13. Customer Responsibilities

Customers agree not to:

• Use the website unlawfully;
• Provide deliberately false information;
• Attempt unauthorized access to systems;
• Introduce viruses or malicious code;
• Interfere with website security;
• Use automated methods in a manner that damages website functionality;
• Commit fraud;
• Infringe intellectual property rights; or
• Use the website to violate applicable law.

14. Intellectual Property

Unless otherwise indicated, website content including text, layout, graphics, design elements, photographs, logos, and other materials is protected by applicable intellectual-property laws.

No content may be reproduced, distributed, commercially exploited, or systematically copied without appropriate authorization, except as allowed by law.

15. User Communications

If you submit a review, comment, message, suggestion, or other content, you are responsible for ensuring that it is lawful and does not violate the rights of others.

We may moderate or remove unlawful, abusive, fraudulent, infringing, or inappropriate content where permitted.

16. Third-Party Services

Certain website functionality may rely on third-party providers.

Those third parties may have their own terms and privacy practices.

We are not responsible for independent third-party websites or services outside our reasonable control, except where responsibility cannot legally be excluded.

17. Website Availability

We aim to maintain reliable website access but cannot guarantee uninterrupted availability.

The website may occasionally be unavailable because of:

• Maintenance;
• Updates;
• Security work;
• Hosting interruptions;
• Technical failures; or
• Circumstances beyond reasonable control.

18. Liability

Nothing in these Terms excludes liability or consumer rights that cannot legally be excluded or limited.

To the extent permitted by applicable law, martinjackets.shop will not be responsible for indirect or consequential losses that were not reasonably foreseeable at the time of the transaction.

Any limitation applies only to the extent permitted by mandatory law.

19. Force Majeure

We will not be responsible for failure or delay caused by events outside our reasonable control to the extent recognized by applicable law.

Such events may include severe weather, natural disasters, strikes, transportation interruptions, governmental action, war, civil disturbance, telecommunications failures, infrastructure disruptions, or comparable events.

Mandatory consumer remedies remain unaffected.

20. Privacy

Processing of personal information in connection with the store is governed by our Privacy Policy.

Users should also review available cookie controls and privacy settings.

21. Changes to These Terms

We may update these Terms when reasonably necessary due to legal, operational, security, technological, or business developments.

Changes will apply prospectively unless applicable law requires otherwise.

The version applicable to a completed order will be interpreted in accordance with applicable contractual and consumer-law requirements.

22. Governing Law

These Terms are governed by applicable French law where the store directs its commercial activities toward consumers in France, without depriving consumers of mandatory protections available under applicable law.

Nothing in these Terms prevents consumers from relying on mandatory jurisdictional rights granted by applicable French or European legislation.

23. Complaints and Disputes

Customers should first contact:

info@martinjackets.shop

We will make reasonable efforts to resolve complaints directly.

Where mandatory French consumer-mediation rules apply, consumers retain the right to use the applicable consumer dispute-resolution procedures.

24. Severability

If a provision of these Terms is held invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

25. No Waiver of Statutory Rights

No provision of these Terms is intended to waive any statutory consumer protection that cannot lawfully be waived.

26. Contact Information

Questions regarding these Terms may be sent to:

martinjackets.shop
Email: info@martinjackets.shop